At **AYUR CARE HOME SHOP**, we aim to process and deliver your orders safely and efficiently. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered. ## 1. Order Processing Orders are normally processed within **[1–3 business days]** after successful order confirmation and payment. Orders placed on weekends or public holidays may be processed on the next business day. Processing times may vary during promotional periods, holidays, or due to circumstances beyond our reasonable control. ## 2. Delivery Time Once your order has been dispatched, the estimated delivery time is generally **[3–7 business days]**, depending on the delivery location and courier service. Delivery timelines are estimates and are not guaranteed. Remote locations, weather conditions, courier delays, public holidays, or other unforeseen circumstances may affect delivery times. ## 3. Shipping Charges Shipping charges, if applicable, will be displayed during checkout before you complete your order. Any free-shipping offers will be subject to the terms and conditions applicable to the specific promotion. ## 4. Delivery Address Customers are responsible for providing a complete and accurate delivery address, including: * Full name * House/building number * Street or locality * City and state * PIN code * Valid contact number AYUR CARE HOME SHOP may not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer. ## 5. Order Tracking Where tracking is available, customers may receive a tracking number or shipment update after their order has been dispatched. Customers can use the provided tracking information to check the current status of their shipment. ## 6. Delayed Deliveries Although we work with delivery partners to provide timely delivery, delays may occur because of: * Weather conditions * Public holidays * Courier service disruptions * Incorrect or incomplete address information * Remote delivery locations * High order volumes * Natural disasters or other unforeseen circumstances If your order is significantly delayed, please contact us with your order details so that we can assist you. ## 7. Failed Delivery Attempts If a courier partner is unable to deliver an order because the recipient is unavailable, the address is incorrect, or delivery attempts are unsuccessful, additional delivery attempts may be made according to the courier's procedures. If an order is returned to us because of repeated failed delivery attempts or incorrect address information, additional shipping charges may apply for re-dispatch where permitted. ## 8. Damaged Packages If your package arrives visibly damaged, please take photographs or video of the package before opening it, where possible. If the product inside is damaged, contact us promptly with your order details and supporting photographs or video. The matter will be reviewed according to our **Refund & Replacement Policy**. ## 9. Missing or Incorrect Items If an item is missing or you receive an incorrect product, please contact us as soon as possible after delivery. Please provide your order number and photographs of the received package and products where requested so that we can investigate and provide an appropriate resolution. ## 10. Delivery Restrictions Some products or locations may be subject to delivery restrictions depending on courier availability, applicable regulations, or other logistical limitations. If we are unable to deliver an order to the provided location, we will contact the customer regarding the available options. ## 11. Contact Us For questions regarding shipping or delivery, please contact **AYUR CARE HOME SHOP** using the contact details provided on our website. Please include your **order number and registered contact details** when contacting us about an order. **AYUR CARE HOME SHOP** *Better Choices, Closer to Your Home.*